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Saturday, January 21, 2012

An experience: New but Nice



TRUE INCIDENT by Ranjani - Useful for people traveling in Chennai buses!! 

True Incident happened for a lady who is a commuter in Chennai MTC!!


" I m working in Chennai One(Thoraipakkam), Chennai. I usually travelby


Metropolitan Transport Corporation(MTC) bus, from jain college stop (Which


is near to my office) to tidel park and from Tidel park I will catch train,


to home. MTC bus coming from kelambakkam(19B,21H) mostly wont stop in 



tidel park in early days. So I usually prefer to get into T51 bus, which will


stop in tidel park stop. After some time 19B started stopping in tidel park

also.

Today while returning from office at around 8.30 pm, I was in a hurry to


catch my 9.28 pm train at Tidel park. I got up a bus(19B) in Jain College


at around 8.45 pm, and asked the conductor to give a ticket for tidel park


stop. He said, the bus wont stop there, and he asked me to get down at


signal if it stops there or else get down at stop next to tidel park. I was


argugingwith him that I am going daily with the same bus and get down in


the tidel park stop. But he kept on saying the same thing.. I got


irritated with conductor response. Suddenly I remembered a complaint phone


no.(9884301013) I read in one bus sometime back and noted down in my


mobile. I called that no. and said about the incident that conductor is not


stopping in the usual stop.

The MTC representative (person at the other end) asked me to give the phone


to the conductor. The conductor was not interested to talking with his


official. The MTC rep. asked me the bus registration no. He enquired where


is the bus at that time and I said it is in Kandhanchavadi. The MTC rep

.
said he will come in the line and talk to them. I was curious how he will


come and catch the bus.

After few mins. the wireless transmeter(to track the bus), near the driver


in the bus started shouting... Driver stop the bus. Driver stop the bus in


the left side of the road. Driver was not sure what is happening may be his


first experience, for others(including me) it is the real first


experience. The driver stopped the bus and started listening to the


transmeter. The MTC rep. enquired why the bus is not stopping in tidel park


stop. The driver said he stops in tidel park stop and in the previous trip


also he has done. The rep. asked him then why the conductor is saying like


that. He asked the conductor what is the issue. The conductor was


speechless. The driver somehow managed the situation and supported the


conductor by saying that the conductor was new to this route. The driver


asked excuse for the incident and said he will stop in the Tidel Park stop

The MTC rep. said he wanted to talk the passenger who called him. I went


near the transmeter and spoke to the MTC rep. He said sorry for the


incident happened and asked sorry on behalf of MTC. Everyone in the bus


were surprised of things happening. I came back to my seat and I was so


embarrassed as all were looking at me. Few passengers asked me what is the


number, and whom I called. They also took the number. The bus stopped in



Tidel Park stop then. After getting down I called the MTC rep. and said the bus


stopped in the stopping.

It was a nice experience for me and others who traveled in the bus,


including driver and conductor and I was very surprised after this incident.


Yes, nowadays good things are happening in government sector also and


technology is used properly."

Complaint Phone no. for Chennai MTC bus: 9884301013,9445030516,9383337639



from the face book of Vaidyanathan Sriraman

1 comment:

sury said...

Just unbelievable that things like this do happen at chennai.


subbu rathinam